Providing a wide range of management system certification to a variety of industries across Singapore and Malaysia.
Without customers, no business could exist. Each organization is dependent on managing customer satisfaction which can be a difficult task. Organizations large or small face an increasingly competitive global market place and need to satisfy increasing customer demands for better quality and sustainability. By harnessing an effective management system, your organization can turn these challenges into a significant competitive advantage. Your management systems will be complimentary to your business processes and will improve your performance and profitability.
You will have the confidence to retain customers which is easier and more cost effective than the effort of identifying and recruiting new prospects. Pleasing customers has an additional affect of providing recommendations, which in turn can lead to more business.
Every organization is different. There is no standard approach to customer satisfaction and it is a process which should be continuously improved. Gaining and maintaining certification can help your company optimize operations, mitigate risks, and improve customer satisfaction.
Our team of auditors has detailed industry knowledge combined with extensive experience of certification processes.
Management system certification schemes
ºÃÉ«TV’s team of experts in Singapore and Malaysia are your trusted partners in management systems, providing you with a passport to trade through certification. Systems that we certify include:
Our Services
We offer a variety of certification services for major management systems.
Quality Management Systems Certification
ISO 9001 certification encourages a strong customer focus, the motivation and commitment of senior management, a process approach and continual improvement.
Environmental Management Systems Certification
Receiving third-party ISO 14001 certification through BM TRADA allows your organization to demonstrate environmental responsibility to your customers and potential customers, stand out from the competition, and show proof of your commitment to the environment.
Occupational Health & Safety Management System Certification
ISO 45001 certified companies are committed to improving employee safety and well-being, reducing workplace risks and implementing better, safer working conditions.